Call for workshops

ServDes.2018 Service Design Proof of Concept
Politecnico di Milano, Milano, June 18-20, 2018

Dear colleagues,
Due to many requests, we are pleased to announce the call for academic workshops for the conference ServDes.2018 available at: LINK

Service Design has now become a mature field for academic research that, in a constantly dynamic evolution, touches upon economy and society, private and public sectors, human and technological perspectives. ServDes.2018 invites design researchers to explore the most recent and exciting evolutions of this research area also beyond academic papers.
We are looking for cutting edge topics proposed through interactive formats, in conversation with other researchers, citizens, companies, institutions, to present critically SD research topics that are crucial for the present and future of the discipline.

Key Dates for workshop proposals
Submission opens: 22nd January 2018
Submission closes: 28th February 2018
Notification of acceptance: 27th March 2018

PhD Special Seminar: unfolding a proof of concept

Politecnico di Milano, Milano
June, 18th 2018
We are pleased to announce that the call for applications for the “PhD Special Seminar” is open.
“PhD Special Seminar: unfolding a proof of concept” is a seminar dedicated to PhD candidates and Early Career Researchers within the ServDes Conference.

Are you applying to the ServDes 2018 Conference with a paper?

Are you joining the ServDes 2018 Conference as an attendee?

Are you a PhD candidate willing to further your research reflection around the conference topics with your peers?

Join us in the PhD Special Seminar, a dedicated 3-hour seminar within the ServDes Conference!

Applications are open!

Deadline for all applications: January 29th, 2018

Call for PhD Seminar application
PhD Application template

Servdes.2014 archive

The Servdes.2014 conference ran from 9-11 April 2014. Check back later for papers and proceedings.


ServDes2014 explores how Service Design is contributing to ‘Service Futures’ and how it is developing as a field of research and practice. Download the ServDes2014 programme with paper and workshop abstracts.


Find out what's on the schedule and plan your must-see events for days 1, 2 and 3 of ServDes. 2014.

Travel & Accommodation

ServDes2014 will take place at ImaginationLancaster (Lancaster University). Find out how to get here and where you can stay once you've arrived.

Conference organising committee


Daniela Sangiorgi, Chair
David Hands, Co-Chair
Emma Murphy, Co-Chair
Pam Hearne, Administration
Rachel Cooper, Design Journal

Lancaster University Management School:

Katy Mason, Advisor
Martin Spring, Advisor

Servdes. sponsors


  • 18 May 2018, 15:33
    8 Tracks, 8 Workshops, 12 Case Studies, 75 Papers and more! Attendees from all over the world will meet to discuss…
  • 18 May 2018, 13:22
    Get to know Twig, a digital strategy consulting agency. They effectively design, develop and promote brands, produc…