Presentations Slides are online!

Presentations slides from the conference are now available on SlideShare at:

Conference Proceedings are instead readable at:

Keynote speech: Per-Anders Hillgren

Servdes.2014 archive

The Servdes.2014 conference ran from 9-11 April 2014. Check back later for papers and proceedings.


ServDes2014 explores how Service Design is contributing to ‘Service Futures’ and how it is developing as a field of research and practice. Download the ServDes2014 programme with paper and workshop abstracts.


Find out what's on the schedule and plan your must-see events for days 1, 2 and 3 of ServDes. 2014.

Travel & Accommodation

ServDes2014 will take place at ImaginationLancaster (Lancaster University). Find out how to get here and where you can stay once you've arrived.

Conference organising committee


Daniela Sangiorgi, Chair
David Hands, Co-Chair
Emma Murphy, Co-Chair
Pam Hearne, Administration
Rachel Cooper, Design Journal

Lancaster University Management School:

Katy Mason, Advisor
Martin Spring, Advisor