The leading Service Design and Innovation Conference

ServDes, the Service Design and Innovation conference, is the premier research conference for exchanging knowledge within Service Design and service innovation studies. Born as a yearly Nordic conference, ServDes has now become a bi-annual international event.


Open Calls – ServDes.2018

Call for workshops

Service Design has now become a mature field for academic research that, in a constantly dynamic evolution, touches upon economy and society, private and public sectors, human and technological perspectives.

ServDes.2018 invites design researchers to explore the most recent and exciting evolutions of this research area also beyond academic papers. We are looking for cutting-edge topics proposed through interactive formats, in conversation with other researchers, citizens, companies, institutions, to present critically SD research topics that are crucial for the present and future of the discipline.

Key Dates for workshop proposals

Submission opens: 22nd of January, 2018
Submission closes: 28th of February, 2018
Notification of acceptance: 27th of March, 2018

Call for Workshops

Workshop application template


Call for papers – Submission of revised version

If your paper was accepted with revisions:

Please carefully refer to the reviewers’ comments and submit a  revised version in accordance with all the requirements specified in the email you received.

Bear in mind that the final acceptance of the paper is conditional to the implementation of the reviewers’ comments.

Key Date for submission

Deadline: 30th of April, 2018

Call for Papers

 Paper template

Newsletter signup

Our Newsletter provides you with updates on progress of planning as well as reminders in advance of important dates.



  • 18 May 2018, 15:33
    8 Tracks, 8 Workshops, 12 Case Studies, 75 Papers and more! Attendees from all over the world will meet to discuss…
  • 18 May 2018, 13:22
    Get to know Twig, a digital strategy consulting agency. They effectively design, develop and promote brands, produc…
  • 16 May 2018, 11:21
    Find out more about Digital Entity from @NTTDATA_IT; they are experts in designing innovative experiences! With Nex…
  • 14 May 2018, 11:07
    Welcome to our #MainPartner, @DeloitteItalia! They combine creative and technological skills with industry expertis…
  • 10 May 2018, 09:15
    ServDes.2018 is pleased to officially announce its remarkable group of supporters! We give a warm welcome to…