We have already confirmed two keynote speakers to the conference. 1. Anne Stenroos, Design Director, Kone 2. Evert Gummesson, Professor of Service Management and Marketing, Stockholm University School of Business Keep an eye for conference program, it will be updatet…

Dear conference enthusiasts! Everyone who submitted a paper/papers should have been informed whether their paper/papers was accepted or not. If you have any doubts you can check the situation yourself by logging in in the conference system; http://www.ida.liu.se/conferences/servdes2010/.This year we…